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How to Prevent Water Damage Until Help Arrives

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We’re pleased to say that Beau Plumbing & Tiling now offer a 24-hour emergency plumbing service, to help you when needed. There is nothing worse than the sound of water leaking in your home, so if this ever happens to you and you need us to attend your property, here are a few handy tips that you can do to prevent as much damage to your property as possible until we get to you.

1. First of all, it may seem simple but at a lot of properties we attend, customers don’t know where their stopcock (stop-tap) is within their household. Generally, they are often found under the kitchen sink, small downstairs toilet or in the garage. If you locate this simply turn it clockwise to stop more water coming into the property.

2. If you can’t locate the stopcock or it simply won’t turn (stopcocks often seize up due to them not being used until an emergency or running repairs are needed). Then outside of your property, you will have a shut-off point that will be marked with ‘Yorkshire Water’, and will either be on the pavement or somewhere near your properties boundary. Depending on the age of your house there may be a modern plastic tap that you can turn clockwise to stop the water getting into your property, however, some of these valves need a stopcock key to isolate the water supply.

How to prevent damage until help arrives

3. If you have tried all of these options and you can’t locate either, you can reduce the pressure of the water coming out by opening up bath, basin and kitchen taps these will take some of the pressure and reduce the water coming out, however, won’t fully stop the problem.  If able it is important to try and find something to soak up some of the water (towels or a pan to collect the water), all of this will help prevent damage to your property as we get to you.

4. Don’t forget it’s also important to turn off the electrics to the house to prevent any damage and potentially prevent any potential dangers that could happen.

Doing any of the above or even just locating your stopcock or shut-off point will help us when we get to you. This means we can shut the water off as quickly as possible, and get to the cause of the problem and put it right for you. If you are struggling with any of the above in an emergency, we will happily talk you through this on the phone whilst we are on our way to you.

Our emergency number is available 24 hours a day just call 01484 500 002.

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For more information on our services, the areas we cover or the work we carry out, contact us using the form below or call us on 01484 500 002.